arceus Casino & Sportsbook Service Notice
We at arceus provide online gaming and sportsbook services available only in jurisdictions where local law permits such activity. Our service is not universally available, and access depends on your location and compliance with applicable regulations. This legal notice explains our service scope, who may access arceus, and your responsibility to verify local eligibility before using our platform.
We do not operate in jurisdictions where online wagering is prohibited by law. Users are solely responsible for verifying that their access and use of arceus comply with the laws and regulations of their own jurisdiction. We frame all arceus services as jurisdiction-restricted and do not represent or guarantee availability in any specific country or region.
This page sets out our service availability, your account responsibilities, data handling practices, and how to contact us with legal inquiries. Read this notice carefully before accessing arceus.
Service Availability & Jurisdiction Restrictions
Our arceus platform operates in supported jurisdictions where online gaming is legally permitted. We are available to users in Indonesia and select supported regions. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users located in restricted regions cannot create accounts or access arceus features.
We implement technical measures to block access from prohibited jurisdictions, including IP detection and user verification. However, these measures may not be foolproof. You remain responsible for ensuring your access complies with your own jurisdiction's law, regardless of whether our technical controls permit it.
If you are uncertain whether arceus is available in your jurisdiction, do not create an account or provide personal information. Contact our legal team via email before accessing the platform. We provide guidance on service availability but cannot offer legal advice. Consult your local authority or a lawyer if you need confirmation of the legality of online gaming in your region.
User Eligibility & Account Responsibility
By creating an arceus account, you confirm that you are legally of age in your jurisdiction and that your use of our services complies with applicable law. You also confirm that you are not in a jurisdiction where arceus is prohibited and that you have verified this independently.
We require account holders to complete KYC (Know Your Customer) verification before their first withdrawal. You provide your legal name, date of birth, address, and government-issued ID. This information is used solely for identity verification, fraud prevention, and regulatory compliance. We do not share your identity documents with third parties except where required by law.
You are responsible for maintaining the confidentiality of your arceus login credentials and for all activities on your account. Report any unauthorized access or breach of security to our support team immediately. We investigate reports of unauthorized activity, but we do not assume liability for losses resulting from your failure to protect your password.
Our arceus Service Scope
arceus offers sportsbook betting on football tournaments including Liga 1, Piala Indonesia, Piala AFF, Champions League, and Premier League. We also offer live-dealer casino tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus), number-draw markets (Togel 4D, Erek Erek), and esports betting on Mobile Legends and Free Fire.
All arceus services are provided "as is" without warranty of uninterrupted availability or error-free operation. We reserve the right to suspend, modify, or discontinue any service or feature with notice. We do not guarantee specific odds, game outcomes, or settlement terms — these are subject to applicable game rules and platform policies.
arceus accepts deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, or e-wallet. Processing times depend on payment providers and your bank. We do not control the speed of third-party payment systems and are not liable for delays caused by payment providers.
Data Protection & Privacy
We collect and process personal data — your name, email, phone, ID, address, and activity history — to operate arceus, verify your identity, prevent fraud, and comply with regulatory requirements. Our full privacy policy outlines how we use and protect your data. By using arceus, you consent to the data practices described in our privacy policy.
We encrypt your data and store it on secure servers. We do not sell your personal information to third parties. We disclose data only where required by law (e.g., to financial authorities or law enforcement) or where you explicitly consent. You can request a copy of your data or deletion of non-essential records by contacting our support team.
We retain account records for the lifetime of your account and a period thereafter as required by law. We reserve the right to suspend or terminate accounts that we suspect of violating this notice or our terms of service, and we may forfeit balances in such cases unless local law mandates otherwise.
Our arceus No-License Representation
We do not claim to hold a gaming license in any specific jurisdiction. arceus is not licensed by Indonesia's government or by any international gaming authority. We operate our platform in compliance with applicable regulations in supported jurisdictions, but we do not represent that we hold formal government approval or licensing.
We are not regulated by the Indonesian Ministry of Finance, the Financial Conduct Authority, the Malta Gaming Authority, or any other specific regulator. Users should not assume that arceus operates under any particular government's oversight. Users are responsible for understanding the regulatory status of online gaming in their jurisdiction before using our platform.
If you have questions about arceus's regulatory status or legal standing, contact our legal team. We provide transparent information about our operational framework but cannot offer legal advice or guarantees about future regulatory changes.
Limitation of Liability & Dispute Resolution
arceus provides services on an "as-is" basis. We are not liable for losses, damages, or claims arising from your use of our platform, including technical failures, service interruptions, payment delays, or unauthorized access resulting from your failure to protect your password. We are also not liable for losses due to regulatory changes in your jurisdiction.
If you dispute a transaction or game outcome, our support team investigates and provides findings. All game results are final once the round closes. We do not reverse game outcomes based on player preference unless we detect a genuine platform error. For unresolved disputes, you may escalate to our management team or pursue remedies under your local jurisdiction's consumer protection laws.
Your sole remedy for dissatisfaction with arceus services is withdrawal of your account balance and termination of your account. We do not participate in third-party arbitration or dispute resolution schemes unless required by your local law.
Changes to This Legal Notice
We reserve the right to amend this notice at any time. Material changes are communicated via email or in-app alert. Your continued use of arceus after an amendment constitutes acceptance of the updated notice. If you do not accept amended terms, you may withdraw your balance and close your account by contacting our support team.
We maintain a version history of this notice on our website for your reference.
Contact Us for Legal Inquiries
If you have questions about this legal notice, our regulatory status, or the legality of arceus in your jurisdiction, contact our legal team. We respond to inquiries via email. For urgent support or account-related issues, use live chat in the arceus app or email our general support team.
Our support team can clarify arceus policies and direct you to appropriate resources. They cannot provide legal advice or confirm whether arceus is legal in your specific location. Consult a local lawyer for legal guidance regarding the legality of online gaming in your jurisdiction.